Original Research

Recruiters’ lived experiences in COVID-19 vaccine trials in eThekwini, KwaZulu-Natal

Kumari Dewrance, Shenuka Singh
Health SA Gesondheid | Vol 30 | a3123 | DOI: https://doi.org/10.4102/hsag.v30i0.3123 | © 2025 Kumari Dewrance, Shenuka Singh | This work is licensed under CC Attribution 4.0
Submitted: 18 May 2025 | Published: 19 November 2025

About the author(s)

Kumari Dewrance, School of Nursing and Public Health, College of Health Sciences, University of KwaZulu-Natal, Durban HIV and Other Infectious Diseases Research Unit, South African Medical Research Council, Durban, South Africa
Shenuka Singh, Discipline of Dentistry, College of Health Sciences, University of KwaZulu-Natal, Durban, South Africa

Abstract

Background: The coronavirus disease 2019 (COVID-19) pandemic led to widespread COVID-19 vaccine trials globally, with South Africa hosting many of these studies. Participant recruitment for these trials has been hindered by vaccine hesitancy, misinformation, distrust and pandemic-related restrictions.
Aim: This study explored the experiences and perceptions of recruiters involved in COVID-19 vaccine trials in eThekwini, KwaZulu-Natal, focusing on recruitment facilitators, barriers and strategies.
Setting: Six clinical trial sites in eThekwini, KwaZulu-Natal.
Methods: Using a qualitative phenomenological approach within an interpretive paradigm, researchers conducted in-depth online interviews via Microsoft Teams with 14 recruiters selected through non-probability purposive sampling. Field notes supplemented the interviews, and thematic analysis with open coding identified key themes.
Results: Analysis of recruiters’ lived experiences revealed four main themes: (1) motivations driving participation, (2) barriers faced in the field, (3) strategies used to engage communities and facilitate enrolment and (4) recruiters’ insights for improving future recruitment success.
Conclusion: This study identified the difficulties recruiters faced in enrolling participants in COVID-19 vaccine trials in eThekwini, and the reasons why participants chose to take part. Insights from recruiters can inform strategies to strengthen participant recruitment in future clinical trials.
Contribution: This research provides context-specific recommendations for improving recruitment during public health emergencies, with implications for future trials in similar settings.


Keywords

recruitment; COVID-19 vaccine trials; recruiters; perspectives; KwaZulu-Natal; South Africa; lived experiences

Sustainable Development Goal

Goal 3: Good health and well-being

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