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Original Research
Medical technologists’ experiences handling medical specimens during the COVID-19 pandemic
Submitted: 23 November 2024 | Published: 04 July 2025
About the author(s)
Mamodiege C. Mafolo, Department of Nursing, Faculty of Health Sciences, University of Johannesburg, Johannesburg Aurum Institute, Johannesburg, South AfricaEunice Mutava, Department of Nursing, Faculty of Health Sciences, University of Johannesburg, Johannesburg, South Africa
Alethea Sunnasy, Department of Nursing, Faculty of Health Sciences, University of Johannesburg, Johannesburg, South Africa
Alida S. du Plessis-Faurie, Department of Nursing, Faculty of Health Sciences, University of Johannesburg, Johannesburg, South Africa
Abstract
Background: The severe acute respiratory syndrome coronavirus type 2 virus (SARS-CoV-2) was highly infectious and had a high mortality rate. Globally, countries prioritised early disease detection through biological sample collection, analysis, and treatment. Understanding the physical and mental health outcomes that medical technologists experienced as a result of the increased risk of exposure is critical for making recommendations for the successful implementation of new workplace safety standards.
Aim: This study attempts to provide a better understanding of medical technologists’ experiences and occupational exposure during the coronavirus disease 2019 (COVID-19) epidemic.
Setting: The study was carried out at a Gauteng public laboratory that is a component of South Africa’s national health laboratory services.
Methods: The study design was qualitative, exploratory, descriptive and contextual. Ten medical technologists were chosen using a purposive sampling technique. The data were gathered via in-depth, semi-structured interviews, which were audio recorded, professionally transcribed and coded. Tesch’s thematic coding method was used to perform a descriptive analysis.
Results: Three key themes were identified: health and safety, negative experiences, and positive self-satisfaction. Medical technologists were concerned about their safety and health while handling COVID-19 specimens because of the challenging work environment caused by the pandemic. This resulted in negative experiences, including stress and anxiety. Despite this, several individuals felt their contributions throughout the pandemic were notable.
Conclusion: The COVID-19 pandemic required additional resources, expertise, and training for medical technologists to safely collect and analyse biological samples.
Contribution: The study’s findings present an opportunity to develop work-related risk management and support plans for future pandemics.
Keywords
Sustainable Development Goal
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